All healthcare institutions should set up a strong compliance program development plan to keep things organized and free of clutter. This program is broad and requires plenty of planning and synchronization. There are various things to consider when you are planning to draft the plan. Experts at health care institutions recommend six important steps in drafting a compliance program development plan.
1. Designating Compliance Committee and a Compliance Officer
It is extremely vital that there should be an authority to manage operations of the compliance development program. To fulfill this requirement, a compliance committee should be appointed along with a compliance officer to establish, manage and control the program.
2. Effective Communication
The designated compliance officer should develop and maintain effective communication with the employees. The organization can fulfill this requirement through employing a simple process such as feedback by email, hotline or another reporting system.
3. Maintaining Records
The most important part of compliance program development is having efficient medical care and billing procedures. The compliance offer and the committee should develop and implement a system which ensures comprehensive and accurate documentation of medical records including procedures and policies related to service records, retention, privacy concerns and destruction of records.
4. Training and Education
The committee should also ensure that the employees at all levels are trained periodically. Employees should include physicians, managers and facility personnel at all levels. They should be trained according to their learning styles and age. The employees should be taught about correct documentation of clinical and financial records, duty to report misconduct, standard of conduct, compliance with Medicare requirements, prohibition on referral payments and residents’ rights.
5. Internal Auditing and Examination
It is very important to identify and locate problems before they grow. Also, the compliance committee should reassess its compliance program development plan through conducting evaluation, and regular assessment and audit from external or internal auditors. Moreover, the audit process should be carried out in keeping in view the Federal and State requirements.
6. Evaluating Effectiveness of Program
The compliance committee should also ensure that the plan is evaluated regularly. The assessment should consider practical implementation of the program. This will certainly help to assess the day to day operations of the facility authorities. Also, if same situations come up repeatedly, the committee should take action on them.
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